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Shipping & Returns

Shipping & Returns


Free shipping on orders $500 or greater (for orders in the Unites States only).  If you would like to use your own FedEx, UPS, or DHL account, please email us your order and include your FedEx, UPS or  DHL account number.


Returns Policy

Quality is important to EarthOx. If a product does not perform as described on the datasheet please notify us  within 3 months of delivery and our scientific experts will examine details of your protocol to determine whether the problem is protocol related or  product related. If it product related, we can offer you a replacement or refund.

EarthOx does not allow returns. However, under special circumstances, we will allow a return subject to a 25% restocking fee plus any shipping, handling and packing costs.


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